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MFL Care is MFL GROUP's Customer Care & After Sales newly created entity dedicated to helping our customers worldwide maintain their machines in the best condition possible, maximize uptime and harness their full potential.
SPARE PARTS are essential for ensuring machines keep performing throughout their lifetime. Once you have identified the required parts our staff in North America, Europe and Asia work together to ensure your needs are addressed in a timely fashion.
Furthermore, we have rolled out our 3D visualization software on all new equipment. This will enable you to view a 3D model of your machines that can help identify the right parts and expedite your request.
Click HERE for all your Spare Parts needs.
PREVENTIVE MAINTENANCE implies checking your machines on a regular basis with the objective of increasing their lifetime, reducing their downtime, and also improving their efficiency. After all, assets in good condition tend to operate better. Our technicians’ knowledge of MFL GROUP's machinery is unrivaled.
Click HERE to enquire about Preventive Maintenance for your machinery.
Are you unsure about how to obtain optimal product quality from your existing equipment?
Do you feel your operators are not adequately trained to run the machines or to deal with some slightly more complex issues?
Our technicians and technology experts have many years of experience (sometimes even decades!) and are here to help.
Click HERE to enquire about any Training or Consulting services you may have.
ELECTRICAL
Even if you're an ace at keeping your machines in mint condition, eventually certain electrical parts might go out of date and we know how much of a problem that can be. MFL Care can assist you with providing state of the art electrical cabinet replacements or more cost-efficient patch solutions.
MECHANICAL
Not ready to buy a new machine and prefer refurbishing your existing one?
Have you been thinking about ways to better optimize your process, improve the quality of your wire, increase the speed of production or modify your machine to suit a wider range of applications without having to commit to a new machine?
Our Technology team's extensive experience can help you determine which option is in your best interest both from a Mechanical and Electrical perspective.
Click HERE should you wish to talk to us about modifying your machine.
When your machines face electrical problems you need timely support. Remotely accessing your equipment is a smart way to quickly and efficiently solve a wide variety of issues and that is what our technical teams across North America, Europe and Asia are there for.
Click HERE to request Remote Assistance services.
Whatever reason may require you to move a machine from one plant to another we can assist you along the entire process: preliminary inspection at origin and destination, commissioning at new site, and more.
Click HERE to enquire about assistance in this matter.
An ever increasing value pool in industrial machinery resides in its software and the quality of service it receives during its useful life. MFL X helps you harvest that value by leveraging Exponential Technologies (i.e. Industrial IoT, Big Data, Machine Learning and Artificial Intelligence) and by developing smart industrial applications that digitally enhance MFL production lines.
Click here for more information on the following:
